Privacy Policy

At STEEL PARADISE INDIA PVT. LTD., operating under the aks brand through akssteel.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit inquiries, or interact with our advertisements and services.

1. Information We Collect

We may collect personal information when you:

  • Submit an inquiry or callback request
  • Fill out a contact, dealer, distributor, or franchise form
  • Request a quotation or product information
  • Contact us via phone, email, WhatsApp, or social media
  • Subscribe to our newsletters or promotional communications

The information collected may include:

  • Full Name
  • Company Name (if applicable)
  • Mobile Number
  • Email Address
  • City, State, and Country
  • Product or Service Requirements
  • Business Details (for dealers/distributors)
  • Any additional information voluntarily provided by you

We may also automatically collect certain technical information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on the Website
  • Cookies and Analytics Data

2. How We Use Your Information

Your information may be used to:

  • Respond to your inquiries and callback requests.
  • Provide quotations, product catalogs, and technical information.
  • Process dealer, distributor, architect, builder, or project inquiries.
  • Offer customer support.
  • Improve our website, products, and services.
  • Send important updates, promotional offers, newsletters, or marketing communications (where permitted by law).
  • Analyze website traffic and user behavior.
  • Maintain internal business records and comply with legal obligations.

3. Information Collected Through Advertisements

If you submit your information through Facebook Lead Ads, Instagram Ads, Google Ads, LinkedIn, or any other digital advertising platform, the information will be used solely for:

  • Contacting you regarding your inquiry.
  • Providing information about our products and services.
  • Scheduling callbacks or meetings.
  • Customer relationship management.
  • Marketing communications related to our products and services.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

  • Authorized employees of STEEL PARADISE INDIA PVT. LTD.
  • Sales representatives or channel partners handling your inquiry.
  • Trusted service providers who assist in operating our business (such as CRM, hosting, communication, analytics, or marketing platforms).
  • Government authorities or regulatory bodies where disclosure is required by applicable law.

All such parties are expected to maintain the confidentiality of your information.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance.
  • Remember user preferences.
  • Analyze visitor behavior.
  • Measure advertising effectiveness.
  • Enhance user experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Security

We implement appropriate administrative, technical, and physical security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Respond to your inquiries.
  • Provide requested products or services.
  • Maintain customer and business records.
  • Fulfill contractual obligations.
  • Comply with applicable legal and regulatory requirements.

When no longer required, the information will be securely deleted or anonymized where practicable.

8. Your Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Update your contact details.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications.
  • Object to certain processing activities.

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

10. Children’s Privacy

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18. If such information is inadvertently collected, it will be deleted upon becoming aware of it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Any updates will be posted on this page along with the revised Effective Date.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us:

STEEL PARADISE INDIA PVT. LTD.

Brand: aks

Website: https://www.akssteel.com

Email: info@akssteel.com

Phone: +91-9718293000

We will make reasonable efforts to respond to your request in accordance with applicable laws.

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